By: Neilda G., Business and Tech Advisor @ Sisu VR
As companies demand more engaging training content and methods for increased learning retention, traditional workforce training ought to evolve. According to a 2022 PwC Metaverse Survey, 30% of 1,000+ companies plan on integrating virtual reality (VR) into their training curriculum. Why VR? It allows users to experience, interact with, and explore simulated yet “physically-real” environments.
From entertainment and gaming to education and business, VR can be leveraged in a multitude of ways. Companies can even use VR in Human Resources (HR) to train employees on new skills or effective communication. Check out these six big brands using VR for training.
Oculus has partnered with Walmart to train its employees by immersing them in 360-degree video environments.
Source: Walmart
Meta (previously Oculus) has partnered with Walmart to train their employees on customer service, store operations, and other areas.
Through 360-degree video simulations, the training enables employees to learn the in’s and out’s of new and existing products or services. It also helps them navigate through an unfamiliar store or give them the tools they need when processing customer purchases (e.g. from the cash register through checkout).
Immersive training helps Bank of America teammates further develop skills needed to grow their careers and meet clients’ diverse needs.
Source: Queen City News
In the past, VR training was not a widely-known method of training. However, Bank of America (BoA) is one company that has pioneered immersive training within the financial services industry.
For instance, VR simulations help BoA employees develop skills to grow their careers while also meeting clients’ diverse needs. Through scenarios mirroring real-world situations, employees learn how best to serve customers, such as addressing a client’s banking concerns. This program is delivered through The Academy, BoA’s onboarding, training, and development organization.
MGM Resorts is letting job seekers try out different roles using VR to reduce employee churn.
Source: STRIVR
As it looks to reduce employee churn, MGM Resorts are letting job seekers try out different perspectives using VR.
The MGM VR experience shows candidates what it is like to work at the company by allowing them to experience various company roles. This exercise has traditionally been a unique challenge to facilitate for large organizations relying on legacy systems and hiring processes.
UPS is using VR to revolutionize the way driver training is performed.
Source: TechRepublic
UPS uses VR to train its drivers and those working in their warehouses.
Via driving simulations and professional development tutorials, the shipping giant uses immersive technology to guide drivers in navigating transportation waters. In this video, UPS presents how VR is helps them save time and money while improving customer service experiences for consumers worldwide.
Visionary Training Resources announced a partnership with JetBlue Airways to trial its VRpilot training.
https://youtu.be/OqnpoJeaMaY?t=45
Source: Britannica Knowledge Systems
In April 2022, Visionary Training Resources (VTR) announced a partnership with JetBlue Airways & JetBlue Technology Ventures to trial its VR pilot training. The signature platform, FlightDeckToGoTM, is an immersive, portable, and virtual flight deck.
JetBlue has discovered using VR training not only improves their pilots’ on the job performance but also creates a better experience for passengers flying with them as well.
Johnson & Johnson Institute is leading the way in VR training for healthcare professionals.
Source: Meta Quest
Johnson & Johnson Institute is one of the world’s leading healthcare education and training provider. Since 2017, they have pioneered VR training for healthcare professionals. In partnership with Meta and OSSO VR, their latest innovation is a hospital-based simulation center where students can practice surgical procedures within VR simulations.
The Institute also uses VR to train nurses and physicians in interacing with patients without risk of injury or infection. This type of immersive learning experience enables participants to better understand complex concepts and improve their ability to communicate effectively with others both within and outside their field.
Conclusion
VR is a transformational technology with a variety of use cases. Although it is an excellent tool for training and development, it is also important to note each company has its own needs and use cases for using VR. As we have seen, there are plenty of ways companies use VR training to improve their businesses or employees’ careers — but, in reality, the first step is deciding whether or not VR will work for your company!
If you’d like to learn more about how VR can help your organization, contact Sisu VR today!
